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What is a network node?
A network node is a connection point in a communications network.
What is Telnet?
Telnet is a network protocol used to remotely access a computer for a text-based communication channel between two machines.
What are port numbers and how do they work?
A port number is a way to identify a specific process to which an internet or other network message is to be forwarded when it ...

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What is a certificate authority (CA)?
A certificate authority (CA) is a trusted entity that issues digital certificates to authenticate content sent from web servers.
What is promiscuous mode in networking?
In computer networking, promiscuous mode is a mode of operation in which a network device, such as a network interface card (NIC)...
What is the Twofish encryption algorithm?
Twofish is a symmetric-key block cipher with a block size of 128 bits and variable-length key of size 128, 192 or 256 bits.

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What is a think tank?
A think tank is an organization that gathers a group of interdisciplinary scholars to perform research around particular policies...
What is emotional intelligence (EI)?
Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior.
What are agreed-upon procedures (AUPs)?
Agreed-upon procedures are a standard a company or client outlines in an engagement letter or other written agreement when it ...

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What is gamification? How it works and how to use it
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement...
What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

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What is voice of the customer? A guide to VOC Strategy
Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and ...
What is high-touch customer service?
High-touch customer service is a category of contact center interaction that requires human interaction.
What is CRM (customer relationship management)?
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage ...

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